Privacy Policy

Specialized Home Builders, Inc. (“SHB,” “we,” “us,” or “our”) respects the privacy of our clients, prospective clients, website visitors, and others who communicate with us. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, contact and project inquiry forms, telephone calls, text messages, emails, and other interactions with our company.

We may collect personal information that you voluntarily provide to us, including your name, telephone number, email address, property or project address, project information, photographs, plans, specifications, attachments, and other information you provide when requesting information, estimates, consultations, construction services, or communicating with us regarding a project.

Our website and service providers may also automatically collect limited technical information, such as IP address, browser type, device information, pages visited, and website usage information through cookies, analytics tools, security technologies, or similar technologies.

We may use personal information to:

Respond to inquiries and requests for information;

Evaluate prospective projects and prepare estimates or proposals;

Schedule consultations, appointments, site visits, inspections, deliveries, and project activities;

Provide and coordinate construction and remodeling services;

Communicate regarding existing or prospective projects;

Provide customer service and project updates;

Coordinate with subcontractors, vendors, design professionals, consultants, and other parties involved in a project;

Maintain appropriate business, project, accounting, and transaction records;

Operate, maintain, secure, and improve our website and services;

Prevent fraud, misuse, and security incidents;

Comply with applicable legal, regulatory, contractual, and governmental requirements; and

Protect our legal rights, property, customers, business, and others.

If you provide your mobile telephone number and consent to receive text messages from Specialized Home Builders, Inc., we may send you text messages relating to your inquiry, appointments, estimates, scheduling, project coordination, project updates, customer service, and other communications concerning services you have requested or your relationship with SHB.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing goods or services from Specialized Home Builders, Inc.

Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

We may use service providers that assist us in providing communications and operating our business, including telecommunications and technology providers, where reasonably necessary for those providers to perform services on our behalf.

We may disclose personal information when reasonably necessary to operate our business or provide requested services, including to subcontractors, vendors, consultants, design professionals, technology and communications providers, payment processors, professional advisers, governmental agencies, inspectors, permitting authorities, and other parties involved in providing or coordinating requested services.

We may also disclose information when required or permitted by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, customers, business, or others.

We do not sell mobile telephone numbers or SMS opt-in information for marketing purposes.

Our website may use cookies and similar technologies for website functionality, security, analytics, performance, and understanding how visitors use our website.

Visitors may be able to control certain cookies through their browser settings or available website privacy controls.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of electronic transmission or information storage can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes, including maintaining project and transaction records, complying with legal and contractual obligations, resolving disputes, and protecting our legal rights.

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the applicable law and circumstances, these rights may include the right to request information regarding personal information collected about them and the right to request correction or deletion of certain personal information.

Requests concerning personal information may be submitted using the contact information below. We will process applicable requests in accordance with applicable law.

Our website may contain links to third-party websites or use services provided by third parties. Specialized Home Builders, Inc. is not responsible for the privacy, security, or content practices of independently operated third-party websites or services.

Our website and services are intended for adults seeking residential construction and remodeling services. We do not knowingly collect personal information from children under 13 through our website.

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.

The current version will be posted on this page with the date of the most recent update.

If you have questions regarding this Privacy Policy, your personal information, or our communications practices, please contact:

Specialized Home Builders, Inc.

Website: www.shbinc.net

Please use the telephone number, email address, or contact form provided on our website.